{"id":12537,"date":"2021-10-27T22:12:24","date_gmt":"2021-10-27T20:12:24","guid":{"rendered":"https:\/\/testwp.money.sk\/novinky-a-tipy\/nezaradene\/81-pouzivatelov-je-s-money-s3-spokojnych-ukazal-prieskum\/"},"modified":"2023-06-26T11:03:57","modified_gmt":"2023-06-26T09:03:57","slug":"81-pouzivatelov-je-s-money-s3-spokojnych-ukazal-prieskum","status":"publish","type":"post","link":"https:\/\/www.money.sk\/novinky-a-tipy\/novinky-v-money\/81-pouzivatelov-je-s-money-s3-spokojnych-ukazal-prieskum\/","title":{"rendered":"81 % pou\u017e\u00edvate\u013eov je s Money S3 spokojn\u00fdch, uk\u00e1zal prieskum"},"content":{"rendered":"<h2>Meranie z\u00e1kazn\u00edckej spokojnosti a lojality<\/h2>\n<p>Na meranie dlhodobej spokojnosti a lojality z\u00e1kazn\u00edkov vyu\u017e\u00edvame celosvetov\u00fa metriku <strong>NPS (Net Promoter Score)<\/strong>. V\u010faka tejto met\u00f3de dok\u00e1\u017eeme r\u00fdchlo reagova\u0165 na va\u0161e podnety a vytv\u00e1ra\u0165 dlhodob\u00e9 pl\u00e1ny na zlep\u0161enie slu\u017eieb.<\/p>\n<p>V r\u00e1mci prieskumu v\u00e1m raz ro\u010dne polo\u017e\u00edme jednoduch\u00fa ot\u00e1zku.<\/p>\n<p>\u201e<em>Odporu\u010dili by ste program Money S3 svojim kolegom a zn\u00e1mym?<\/em>\u201c<\/p>\n<p>Na zodpovedanie ot\u00e1zky vyu\u017eijete <strong>\u0161k\u00e1lu od 0 do 10<\/strong> (0 znamen\u00e1 \u201ev \u017eiadnom pr\u00edpade\u201c a 10 znamen\u00e1 \u201eve\u013emi pravdepodobne\u201c).<\/p>\n<p>Pomocou ukazovate\u013ea <strong>% spokojn\u00fdch z\u00e1kazn\u00edkov <\/strong>\u010falej meriame okam\u017eit\u00fa pou\u017e\u00edvate\u013esk\u00fa spokojnos\u0165. Spokojn\u00ed s\u00fa v\u0161etci z\u00e1kazn\u00edci, ktor\u00ed udelia hodnotenie v rozp\u00e4t\u00ed <strong>8\u201310 bodov<\/strong>.<\/p>\n<h2>Ako v prieskume obst\u00e1lo Money S3 v roku 2021<\/h2>\n<p>Zistili sme, \u017ee<strong> 81 % pou\u017e\u00edvate\u013eov Money S3 je spokojn\u00fdch<\/strong>, \u010do je v\u00fdsledok, za ktor\u00fd ve\u013emi \u010fakujeme.<\/p>\n<figure id=\"attachment_95384\" aria-describedby=\"caption-attachment-95384\" style=\"width: 455px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.money.sk\/novinky-a-tipy\/wp-content\/uploads\/sites\/2\/2023\/05\/Spokojenost-Money-SR-1.png\" alt=\"\" width=\"455\" height=\"415\" class=\"size-full wp-image-95384\" \/><figcaption id=\"caption-attachment-95384\" class=\"wp-caption-text\">81 % pou\u017e\u00edvate\u013eov Money S3 na Slovensku je spokojn\u00fdch.<\/figcaption><\/figure>\n<p>V dotazn\u00edku ste mali mo\u017enos\u0165 ohodnoti\u0165 n\u00e1s aj slovne. Komentovali ste hlavne preh\u013eadn\u00e9 a jednoduch\u00e9 rozhranie programu alebo r\u00fdchlu z\u00e1kazn\u00edcku podporu. Vzali sme si k srdcu aj va\u0161e pripomienky a s\u0165a\u017enosti.<\/p>\n<h2>Vyv\u00edjanie nov\u00fdch funkci\u00ed a ich implement\u00e1cia do Money S3<\/h2>\n<p>Pr\u00e1ve na z\u00e1klade va\u0161ich podnetov u\u017e teraz pracujeme na<strong> nov\u00fdch funkci\u00e1ch Money S3 na rok 2022<\/strong>, ktor\u00e9 v\u00e1m pr\u00e1cu v softv\u00e9ri zase o trochu spr\u00edjemnia.<\/p>\n<p>V\u0161etk\u00fdm pou\u017e\u00edvate\u013eom Money S3, ktor\u00ed maj\u00fa akt\u00edvnu slu\u017ebu Podpora a aktualiz\u00e1cia, do programu priebe\u017ene prid\u00e1vame legislat\u00edvne novinky a funk\u010dn\u00e9 vylep\u0161enia.<\/p>\n<p>Pozrite si, ak\u00e9 <strong>d\u00f4le\u017eit\u00e9 zmeny v Money S3 nastali v roku 2021<\/strong>.<\/p>\n<h2>Pl\u00e1novan\u00e9 novinky v Money S3 na rok 2022<\/h2>\n<p>Od 1. janu\u00e1ra 2022 doch\u00e1dza v E\u00da k <strong>zmen\u00e1m v hl\u00e1sen\u00ed <\/strong>intrakomunit\u00e1rneho dodania naz\u00fdvanom <strong>Intrastat<\/strong>. Hlavn\u00e9 zmeny sa t\u00fdkaj\u00fa v\u00fdstupu z tejto evidencie a do syst\u00e9mu bud\u00fa v\u010das zapracovan\u00e9.<\/p>\n<p>Od 1. 1. 2023 by malo d\u00f4js\u0165 k oznamovaniu \u00fadajov z vystaven\u00fdch fakt\u00far a prijatiu fakt\u00far v re\u00e1lnom \u010dase. Ka\u017ed\u00e1 vystaven\u00e1 fakt\u00fara (aj z\u00e1lohov\u00e1) bude musie\u0165 by\u0165 pred odoslan\u00edm odberate\u013eovi zaslan\u00e1 finan\u010dnej spr\u00e1ve a tla\u010d \u010di v\u00fdstup do pdf bude musie\u0165 obsahova\u0165 identifika\u010dn\u00e9 k\u00f3dy, ktor\u00e9 vr\u00e1tila finan\u010dn\u00e1 spr\u00e1va. Rovnak\u00fdm sp\u00f4sobom sa bud\u00fa hl\u00e1si\u0165 aj fakt\u00fary prijat\u00e9 zo zahrani\u010dia. Money S3 na zavedenie e-fakt\u00far budeme pripravova\u0165 u\u017e v priebehu roka, aby sme v septembri 2022 spustili pilotn\u00fa prev\u00e1dzku.<\/p>\n<p>O \u010fal\u0161\u00edch pl\u00e1novan\u00fdch novink\u00e1ch v Money S3 v\u00e1s budeme v\u010das informova\u0165.<\/p>\n<h2>Sp\u00e4tn\u00e1 v\u00e4zba v priebehu cel\u00e9ho roka<\/h2>\n<p>Sme radi, \u017ee n\u00e1m sp\u00e4tn\u00fa v\u00e4zbu z ka\u017edodenn\u00e9ho pou\u017e\u00edvania Money S3 poskytujete a pom\u00e1hate n\u00e1m zamera\u0165 sa na to, \u010do m\u00e1 pre v\u00e1s <strong>najv\u00e4\u010d\u0161iu pridan\u00fa hodnotu<\/strong>. Aby sa v\u00e1m v programe pohodlne pracovalo aj na\u010falej, znovu v\u00e1s o hodnotenie popros\u00edme bud\u00faci rok.<\/p>\n<p>Svoj\u00edm hodnoten\u00edm m\u00f4\u017eete ovplyvni\u0165, ak\u00e9 nov\u00e9 funkcie do programu <strong>zapracujeme prednostne<\/strong>. Preto va\u0161e <strong>pripomienky a n\u00e1mety na zlep\u0161enie <\/strong>uv\u00edtame aj kedyko\u013evek po\u010das roka.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meranie z\u00e1kazn\u00edckej spokojnosti a lojality Na meranie dlhodobej spokojnosti a lojality z\u00e1kazn\u00edkov vyu\u017e\u00edvame celosvetov\u00fa metriku NPS (Net Promoter Score). V\u010faka tejto met\u00f3de dok\u00e1\u017eeme r\u00fdchlo reagova\u0165 &#8230;<\/p>\n","protected":false},"author":2,"featured_media":12540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[30,4],"tags":[58,558,625],"class_list":["post-12537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktuality","category-novinky-v-money","tag-money-s3","tag-prieskum","tag-spokojnost"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/12537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/comments?post=12537"}],"version-history":[{"count":1,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/12537\/revisions"}],"predecessor-version":[{"id":12539,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/posts\/12537\/revisions\/12539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/media\/12540"}],"wp:attachment":[{"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/media?parent=12537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/categories?post=12537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.money.sk\/novinky-a-tipy\/wp-json\/wp\/v2\/tags?post=12537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}